For those of you who visiting our website from outside the United States:
So you understand, we use an overlay on our shopping cart platform that allows customers from outside the United States the option of viewing a product in their native language and currency.
When this happens, we use a special international expediter outside of Philadelphia, Pennsylvania that prepares the item for international shipping and they make sure that the order has the right tax and customs information process.
Since they do this for us, we send all international transactions ordered this way from our laboratory in Colorado to the processing facility in Pennsylvania. While this is an added step in shipping, it ensures that the order will be accepted by the destination country.
So it may have been confusing when you saw the order "arrived" at its "destination," but that was the first leg of the trip. There should be a short turn-around time in Pennsylvania and soon enough your order will be on its way to your hands.
Thank you for your patience as you await your order from us!